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Companies
Explore technology companies in our intelligence database
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LiveAgent
LiveAgent is a comprehensive customer support software platform that provides businesses with a unified interface for managing multi-channel customer communications. The solution consolidates email, live chat, phone calls, social media interactions, and customer portal inquiries into a single ticketing system, enabling support teams to deliver efficient customer service while maintaining complete visibility across all communication channels. This omnichannel approach addresses the modern customer expectation for seamless communication across multiple touchpoints, eliminating the fragmentation that often occurs when support teams use disparate tools. Positioned as an all-in-one help desk solution, LiveAgent serves businesses ranging from small to medium-sized enterprises to large organizations across various industries including e-commerce, SaaS, telecommunications, and professional services. The platform emphasizes ease of use, extensive integration capabilities, and robust automation features designed to reduce response times and improve customer satisfaction scores. With competitive pricing and comprehensive functionality, LiveAgent has established itself as a reliable player in the customer service software market, continuously evolving its offerings to meet changing market demands while supporting scalability for growing support operations.
Tier B
Zendesk
Zendesk is a customer service and engagement platform that helps businesses provide better customer experiences. They offer a range of solutions, including ticketing, live chat, knowledge management, and analytics.
Founded 2007$85.5M4,500-5,000 employeessubsidiary
Desk.com
Desk.com was a cloud-based customer support platform that provided businesses with comprehensive tools to manage and optimize their customer service operations. The platform offered an integrated suite of features including multi-channel ticketing systems, knowledge base management, social media integration, and real-time customer interaction tracking. Designed with an emphasis on user-friendly interfaces and rapid deployment, Desk.com enabled support teams to handle customer inquiries across email, phone, chat, and social channels from a single unified dashboard. The platform distinguished itself through its focus on small to medium-sized businesses that required enterprise-grade functionality without the complexity typically associated with larger customer service platforms. Desk.com's architecture emphasized automation, intelligent ticket routing, and self-service capabilities that reduced agent workload while improving response times and customer satisfaction scores. The solution found particular traction among technology companies, e-commerce retailers, and service-based organizations seeking scalable support infrastructure that could adapt to growing customer bases. Historically, Desk.com was acquired by Salesforce and subsequently integrated into the Salesforce Service Cloud ecosystem. During its independent operational period, the platform competed in the rapidly evolving customer service software market by offering a balance of powerful features, intuitive design, and competitive pricing that appealed to growth-stage companies. The platform's legacy continues to influence modern customer support solutions, particularly in areas of multi-channel integration and self-service knowledge management.
Founded 2011acquired51-200 employeesTier Bdiscontinued
S4 Capital
S4 Capital is a digital-only marketing services company founded to reimagine the advertising and marketing industry for the digital age. Unlike traditional marketing holding companies, S4 Capital operates as a purely digital enterprise, combining creative content production, programmatic advertising, and first-party data strategies into a unified service offering. The company positions itself as an agile, technology-enabled alternative that delivers faster execution, transparent pricing, and integrated solutions across the entire digital marketing spectrum. The company's business model centers on unifying traditionally siloed functionsâcreative content and media planningâinto seamless, end-to-end digital marketing solutions. S4 Capital serves enterprise-level clients seeking digital transformation of their marketing operations, with particular emphasis on e-commerce enablement, digital content creation at scale, and data-driven media planning. By leveraging proprietary technology platforms alongside best-in-class third-party tools, the company delivers measurable marketing outcomes that drive business growth in an increasingly digital marketplace, positioning itself as a modern alternative to legacy advertising conglomerates.
Founded 2018public1000+ employeesTier B
Unsplash
Unsplash is a leading free-to-use stock photography platform that has revolutionized the digital content creation landscape by providing high-quality, high-resolution images contributed by a global community of photographers. Founded as a Tumblr blog showcasing ten free photos, Unsplash has evolved into one of the most visited photography websites globally, serving millions of creative professionals, marketers, designers, and content creators. The platform operates on a community-driven model where photographers voluntarily contribute their work under the Unsplash License, which allows free use for both commercial and non-commercial purposes without requiring attribution, though it is encouraged. The company has successfully positioned itself at the intersection of creative commons, community engagement, and commercial viability. Unsplash monetizes primarily through Unsplash+, a premium subscription service offering enhanced content, and through enterprise API solutions that power image search and delivery for major technology platforms and applications. With over 2 million free high-resolution images and a contributor base exceeding 300,000 photographers, Unsplash has become an essential resource in the creative technology ecosystem. The platform's integration capabilities and robust API have made it a preferred partner for design tools, content management systems, and creative applications worldwide. Acquired by Getty Images in 2021, Unsplash continues to operate independently while benefiting from the resources and market reach of its parent company. The platform maintains its commitment to democratizing photography and visual content while expanding its commercial offerings and technological infrastructure to serve both individual creators and enterprise clients across diverse industries including marketing, publishing, web development, and digital design.
Founded 2013acquired51-200 employeesTier Csubsidiary
Pexels
Pexels is a leading free stock photography and video platform that has established itself as a go-to resource for high-quality, royalty-free visual content. The platform operates on a freemium model, providing millions of users worldwide with access to curated images and videos contributed by a global community of photographers and videographers. Pexels has democratized access to professional-grade visual assets, eliminating traditional barriers associated with expensive stock media licensing. The company serves a diverse user base ranging from individual content creators, bloggers, and students to small businesses, marketing agencies, and enterprise organizations. By offering completely free downloads with no attribution required (though encouraged), Pexels has disrupted the traditional stock media industry and positioned itself as an essential tool in the digital content creation ecosystem. The platform's intuitive search functionality, curated collections, and consistent quality standards have contributed to its rapid adoption and sustained growth in the competitive visual content marketplace. Pexels generates revenue primarily through strategic partnerships, premium placement opportunities for contributors, and potential API licensing arrangements with enterprise clients. The platform was acquired by Canva in 2018, providing additional resources and strategic alignment with one of the world's leading design platforms. This acquisition has enabled Pexels to scale its operations, expand its content library, and integrate more deeply into the broader creative workflow ecosystem while maintaining its commitment to free, accessible visual content.
Founded 2014acquired11-50 employeesTier Csubsidiary
Sharpspring
SharpSpring is a comprehensive marketing automation and customer relationship management (CRM) platform specifically engineered to serve small and medium-sized businesses (SMBs) and digital marketing agencies. The company has carved out a distinctive position in the competitive martech landscape by delivering enterprise-grade marketing automation capabilities at price points accessible to organizations that traditionally couldn't afford premium solutions like HubSpot, Marketo, or Pardot. The platform integrates essential marketing functions including email marketing, social media management, landing page creation, lead scoring, behavioral tracking, and CRM capabilities into a unified system that enables businesses to automate campaigns, nurture leads, and generate measurable revenue growth. A key differentiator for SharpSpring is its agency-centric business model, which offers white-label solutions that allow marketing agencies to resell the platform under their own branding. This approach has enabled rapid market expansion while providing agencies with recurring revenue streams and powerful tools to deliver client results. The platform emphasizes visitor identification technology, dynamic forms, comprehensive analytics dashboards, and behavioral-based automation that helps businesses understand and engage prospects throughout the customer journey. Serving thousands of businesses across diverse industries including professional services, healthcare, retail, and technology, SharpSpring has positioned itself as a flexible, ROI-focused alternative to larger marketing automation platforms. The company prioritizes ease of use without compromising advanced functionality, backed by strong customer support that resonates with SMBs requiring personalized attention. This combination of affordability, comprehensive features, and agency partnership model has established SharpSpring as a significant player in the mid-market marketing automation space.
Founded 2012acquired201-500 employeesTier Cacquired
Help Scout
Help Scout is a customer service software platform designed to help growing businesses deliver exceptional customer support experiences. The company provides a comprehensive suite of tools including shared inbox management, knowledge base software, and customer communication features that enable support teams to collaborate effectively while maintaining personalized interactions with customers. Help Scout's platform emphasizes simplicity and user experience, making it particularly popular among small to medium-sized businesses that prioritize customer relationships. The platform combines email-based support with modern helpdesk functionality, allowing teams to manage customer conversations across multiple channels while maintaining context and continuity. Help Scout differentiates itself through its focus on creating human, conversational customer experiences rather than traditional ticket-based support systems. The company has established itself as a leader in the customer support software market by consistently delivering intuitive tools that balance powerful functionality with ease of use, serving thousands of businesses across various industries worldwide.
Founded 2011series-c51-200 employeesTier B
n8n
n8n is a leading provider of workflow automation solutions that enables businesses and technical teams to connect applications, automate processes, and streamline operations through a flexible, node-based automation platform. The company offers an open-source workflow automation tool that allows users to create complex integrations and automations without extensive coding knowledge, while still providing the flexibility for developers to extend functionality through custom code when needed. As a modern automation platform, n8n distinguishes itself through its fair-code distribution model, which provides transparency and self-hosting capabilities alongside cloud-based options. The platform supports hundreds of pre-built integrations with popular business applications, APIs, and services, making it a versatile solution for organizations seeking to reduce manual tasks, improve operational efficiency, and create sophisticated automated workflows. n8n serves a diverse customer base ranging from startups and SMBs to enterprise organizations across various industries including technology, e-commerce, marketing, and operations.
Founded 2019series-a51-200 employeesTier B
Acquia CDP
Acquia CDP, formerly known as AgilOne, is an enterprise-grade customer data platform that serves as a critical component of Acquia's comprehensive digital experience platform suite. The platform specializes in unifying fragmented customer data from multiple sources across the enterprise, creating comprehensive 360-degree customer profiles that enable sophisticated personalization and customer engagement strategies. By leveraging advanced artificial intelligence and machine learning algorithms, Acquia CDP transforms disparate data points from e-commerce platforms, CRM systems, marketing automation tools, point-of-sale systems, and customer service applications into actionable insights that drive real-time marketing orchestration. The platform is specifically designed for large organizations in retail, financial services, healthcare, and B2B sectors that manage complex, multi-touchpoint customer journeys. Acquia CDP differentiates itself through deep integration with the Acquia ecosystem, particularly Drupal-based content management systems, and its emphasis on predictive analytics capabilities including customer lifetime value modeling, churn prediction, and next-best-action recommendations. This focus on actionable intelligence rather than mere data aggregation positions Acquia CDP as a strategic tool for enterprise marketing teams seeking to move beyond basic segmentation to truly individualized customer engagement at scale across email, web, mobile, social media, and other digital channels.
subsidiarysubsidiary
Awin
Awin is a global affiliate marketing network that connects advertisers with publishers to drive performance-based marketing campaigns. The platform facilitates partnerships between brands seeking to expand their digital reach and content creators, influencers, and website owners who promote products and services in exchange for commission-based compensation. Awin operates as a technology-enabled intermediary, providing tracking, reporting, and payment infrastructure that enables transparent and measurable affiliate marketing relationships. As a leading player in the affiliate marketing ecosystem, Awin serves thousands of advertisers across multiple verticals including retail, travel, finance, telecommunications, and digital services. The platform leverages sophisticated tracking technology, data analytics, and fraud prevention tools to ensure campaign integrity and optimize performance for both advertisers and publishers. With a presence across multiple international markets, Awin has established itself as one of the largest affiliate networks globally, processing billions in affiliate-driven transactions annually and maintaining relationships with a diverse publisher base ranging from individual bloggers to major media companies.
Founded 2000acquired501-1000 employeesTier Bsubsidiary
Demodesk
Demodesk is a specialized screen sharing and virtual meeting platform designed specifically for sales teams conducting product demonstrations and customer meetings. Founded in Munich, Germany, the company has developed an intelligent scheduling and screen sharing solution that enables sales representatives to deliver more effective and engaging demos. Unlike traditional video conferencing tools, Demodesk focuses on the unique needs of sales professionals by providing features like automated demo playbooks, real-time guidance, and seamless CRM integration. The platform distinguishes itself through its ability to streamline the entire sales demo process, from scheduling to execution and follow-up. Demodesk's technology allows sales teams to control the customer's screen without requiring downloads, share multiple windows simultaneously, and leverage AI-powered coaching during live calls. The company has positioned itself as a critical tool for B2B SaaS companies and enterprise sales organizations looking to improve conversion rates and reduce sales cycle times through better demo experiences.
Founded 2017series-b51-200 employees
Eloqua
Eloqua is a leading AdTech Platform that provides marketing automation and lead management solutions for B2B companies.
Founded 1999$50M500-1000 employeesTier Dacquired
Salesforce
Salesforce has built a significant AdTech and MarTech presence through aggressive acquisitions, spending over $30 billion to assemble Marketing Cloud and related capabilities. The company's AdTech assets include Salesforce Marketing Cloud for email and digital marketing, Datorama for marketing intelligence and analytics (acquired for $800M), and Krux DMP for data management (acquired for $700M). Salesforce's unique position as the leading CRM platform enables powerful first-party data activation, connecting customer data directly to advertising and marketing execution. The integration with Tableau (acquired for $15.7B) adds visualization and analytics capabilities. Salesforce focuses on enterprise B2B and B2C marketers, offering journey orchestration, personalization, and closed-loop attribution from advertising to sales.
Founded 1999$072000+ employeesTier B
Brandwatch
Brandwatch is a leading social media analytics and digital consumer intelligence platform that helps businesses understand and engage with their customers. The company provides a suite of tools for monitoring, analyzing, and reporting on social media conversations, trends, and insights.
Founded 2007$100M+500-1000 employeesTier Aacquired
HubSpot
HubSpot is a leading player in the Marketing Automation space, providing a comprehensive platform for businesses to attract, engage, and convert customers.
Founded 2006$50M1,000-5,000 employeesTier B
Khoros
Khoros is a leading provider of cloud-based customer engagement and community solutions, helping brands build stronger relationships with their customers through digital channels.
Founded 2000$10M100-500 employeesTier A
Pardot
Pardot is a leading marketing automation platform that helps B2B companies attract more qualified leads, nurture them with highly-personalized content, and convert them into customers.
Founded 2007$27.5M500-1000 employeesTier Dacquired
Keap
Keap is an AdTech platform that provides marketing automation and customer relationship management (CRM) solutions for small businesses.
Founded 2001$50M100-500 employeesTier D
Marketo
Marketo is a leading marketing automation platform that helps businesses engage with their customers and prospects through personalized, multi-channel marketing campaigns.
Founded 2006$100M500-1000 employeesTier Cacquired
Adobe Real-Time CDP
Adobe Real-Time CDP is an enterprise-grade customer data platform that serves as a critical component of Adobe's Experience Cloud ecosystem. The platform enables organizations to aggregate customer data from multiple sources—including websites, mobile apps, CRM systems, and offline touchpoints—into unified customer profiles that update in real-time. This unified view allows marketing, sales, and customer service teams to deliver personalized experiences across every customer interaction while maintaining strict data governance and privacy compliance. As part of Adobe's comprehensive marketing technology suite, Real-Time CDP leverages Adobe's decades of experience in digital experience management and integrates seamlessly with other Adobe solutions including Adobe Analytics, Adobe Target, and Adobe Journey Optimizer. The platform is designed for enterprise organizations that require sophisticated audience segmentation, cross-channel activation, and AI-powered insights to drive customer engagement. Adobe Real-Time CDP addresses the growing need for businesses to break down data silos, comply with evolving privacy regulations like GDPR and CCPA, and deliver consistent, personalized experiences in an increasingly complex digital landscape.
Founded 2020Public company product (Adobe Inc. - NASDAQ: ADBE)Part of Adobe Inc. (25,000+ employees) employees
Adobe Target
Adobe Target is a sophisticated A/B testing and personalization platform that forms a critical component of Adobe's Experience Cloud suite. The solution empowers enterprise organizations to optimize their digital experiences through advanced testing capabilities, AI-driven personalization, and automated content delivery across multiple channels. By leveraging Adobe Sensei, Adobe's artificial intelligence and machine learning framework, Target enables marketers and digital experience teams to deliver individualized content, offers, and experiences that adapt in real-time to user behavior and preferences. As part of the broader Adobe ecosystem, Adobe Target integrates seamlessly with other Adobe Experience Cloud products, including Adobe Analytics, Adobe Experience Manager, and Adobe Audience Manager, creating a comprehensive digital experience optimization platform. The solution serves enterprise-level organizations across various industries including retail, financial services, travel, media, and telecommunications, helping them increase conversion rates, improve customer engagement, and maximize the return on their digital investments. Adobe Target's capabilities extend beyond simple A/B testing to include multivariate testing, automated personalization, recommendations, and AI-powered auto-targeting features that continuously learn and optimize experiences without manual intervention.
Public Company (Parent: Adobe Inc.)10000+ employees
Omnisend
Omnisend is a comprehensive omnichannel marketing automation platform specifically designed for ecommerce businesses. Founded in 2014 and headquartered in London, United Kingdom, the company provides integrated email and SMS marketing solutions that enable online retailers to create personalized customer experiences across multiple channels. The platform combines email marketing, SMS campaigns, web push notifications, and other communication channels into a unified system, allowing ecommerce brands to automate their marketing workflows and drive revenue growth. Omnisend distinguishes itself through its ecommerce-focused approach, offering pre-built automation workflows tailored for online stores, including cart abandonment sequences, welcome series, order confirmations, and post-purchase campaigns. The platform integrates seamlessly with major ecommerce platforms like Shopify, WooCommerce, BigCommerce, and Magento, providing merchants with tools to segment audiences, personalize messaging, and track campaign performance. With a user-friendly interface and powerful automation capabilities, Omnisend serves thousands of ecommerce businesses ranging from small startups to established brands, helping them increase customer engagement and maximize lifetime value through data-driven marketing strategies.
Founded 2014venture-backed201-500 employeesTier B
Drift
Drift is a leading conversational marketing and sales platform founded in 2015 that pioneered the concept of conversational marketing. The company provides businesses with tools to engage website visitors in real-time through chatbots, live chat, and AI-powered conversations, helping to qualify leads, book meetings, and accelerate the sales pipeline. Drift's platform replaces traditional marketing forms and email gates with dynamic, personalized conversations that create better buying experiences. The company has established itself as a major player in the conversational AI and marketing automation space, serving thousands of businesses globally including notable brands like Zenefits, Ellie Mae, and Tenable. Drift's technology combines artificial intelligence, machine learning, and human sales representatives to create seamless customer engagement experiences. In July 2021, Drift was acquired by Vista Equity Partners in a deal reportedly valued at over $1 billion, marking a significant milestone in the conversational marketing industry. The platform continues to operate independently under the Vista Equity Partners portfolio, maintaining its brand identity and expanding its product offerings.
Founded 2015acquired201-500 employeesTier Bacquired