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Brief

Infor

Enterprise Software

Infor delivers industry-specific cloud software that eliminates the need for costly customizations, enabling enterprises to modernize operations and customer engagement at scale.

Last updated Jun 19, 2026 by the ATDb Editorial Team

Founded
2002
HQ
New York, New York, United States
Connections
1

At a glance

Employees
10001+
Revenue
$3B+
1corporate family

About

Top-tier enterprise software vendor with industry-specific cloud ERP and adjacent marketing technology capabilities; subsidiary of Koch Industries

Infor is a major enterprise software company headquartered in New York City, specializing in industry-specific cloud applications, ERP systems, and business intelligence solutions. Founded in 2002 and backed by Koch Industries (which acquired it in 2020), Infor serves over 60,000 organizations across more than 170 countries, with deep vertical expertise in industries such as manufacturing, healthcare, retail, hospitality, and distribution. Its flagship platform, Infor CloudSuite, delivers industry-tailored ERP and operational software built on Amazon Web Services. Infor's connection to the AdTech ecosystem stems primarily from its acquisition of Epiq Commerce (formerly known as Starmount) and its broader marketing technology portfolio, as well as its ownership of Infor CRM and marketing automation capabilities that intersect with advertising and customer engagement workflows. The company has historically grown through aggressive M&A activity, acquiring dozens of enterprise software companies over the years, some of which touched digital marketing, retail media, and customer data management. While Infor is not a pure-play AdTech company, its enterprise marketing suite and CRM tools position it as a peripheral player in the broader marketing technology landscape. Its scale, deep industry verticalization, and integration with Koch Industries' vast industrial portfolio give it a unique competitive position among enterprise software vendors that overlap with marketing and advertising technology.

Business model

SaaS

Target market

Enterprise

What they offer

  • Infor CloudSuite

    Industry-specific cloud ERP suite built on AWS, covering manufacturing, healthcare, retail, and more

  • Infor CRM

    Customer relationship management platform with sales, marketing, and service automation capabilities

  • Infor Marketing Automation

    Tools for campaign management, customer segmentation, and multi-channel marketing execution

  • Infor OS

    Operating service platform providing analytics, AI, and integration capabilities across Infor products

  • Infor Birst

    Cloud-based business intelligence and analytics platform acquired by Infor in 2017

  • Infor Coleman AI

    AI and machine learning platform embedded across Infor's enterprise applications

Key features

Industry-specific cloud ERP with minimal customization requiredBuilt natively on Amazon Web ServicesEmbedded AI and machine learning via Coleman AIMulti-tenant cloud architectureIntegrated CRM and marketing automationAdvanced analytics via Birst BI platformRole-based user experience with Infor OS

Use cases

Enterprise resource planning for manufacturing and distributionCustomer relationship management and sales automationMulti-channel marketing campaign managementRetail and hospitality operations managementHealthcare supply chain and clinical operationsBusiness intelligence and operational analytics

Customer segments

Large enterprises in manufacturingHealthcare systems and hospitalsRetail and fashion brandsHospitality and food service companiesDistribution and logistics firmsPublic sector organizations

Tech & specs

Technology stack

Amazon Web Services (AWS)Infor OS platformColeman AI / machine learningBirst analytics engineREST APIsMulti-tenant SaaS architecture

Security & compliance

SOC 1SOC 2ISO 27001GDPRHIPAAFedRAMP

Deployment

CloudOn-premiseHybrid

API

Yes

Corporate history
  1. 2002 · Founded
  2. 2017Absorbed Birst3 sources
Connection details

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