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Brief

Microsoft Bot Framework

Conversational AI PlatformProduct· part of Microsoft

Provides enterprise developers with a comprehensive, cloud-native platform to build intelligent conversational bots with deep integration into Microsoft's AI services and multi-channel deployment capabilities.

Last updated Jun 23, 2026 by the ATDb Editorial Team

Founded
2016
HQ
Redmond, Washington, United States
Parent
Connections
9

At a glance

Stock
MSFT
5integrations1competitors3corporate family

About

Leading enterprise conversational AI platform integrated within Microsoft's Azure ecosystem

Microsoft Bot Framework is a comprehensive development platform that enables developers to build, test, deploy, and manage intelligent conversational bots. The framework provides a complete set of tools, SDKs, and services that allow organizations to create sophisticated chatbots and virtual assistants that can interact with users across multiple channels including Microsoft Teams, Slack, Facebook Messenger, web chat, and other platforms. As part of Microsoft's Azure cloud ecosystem, Bot Framework integrates deeply with Azure Cognitive Services, including LUIS (Language Understanding), QnA Maker, and other AI capabilities to enable natural language processing and intelligent conversation flows. The platform serves as a foundational component of Microsoft's broader conversational AI strategy and is widely used by enterprises, developers, and organizations to automate customer service, internal support, and engagement workflows. Bot Framework operates as a subsidiary offering within Microsoft's Azure cloud services division, providing both open-source SDKs and commercial cloud services through Azure Bot Service. The framework supports multiple programming languages including C#, JavaScript/TypeScript, Python, and Java, making it accessible to a broad developer community while maintaining enterprise-grade security, compliance, and scalability features.

Business model

SaaS

Target market

Enterprise

What they offer

  • Bot Framework SDK

    Open-source SDKs for building bots in multiple programming languages including C#, JavaScript, Python, and Java

  • Azure Bot Service

    Managed cloud service for hosting, deploying, and managing bots at scale with enterprise security

  • Bot Framework Composer

    Visual authoring canvas for building conversational experiences without extensive coding

  • Bot Framework Emulator

    Desktop application for testing and debugging bots locally during development

  • Adaptive Cards

    Platform-agnostic framework for creating rich, interactive card-based UI elements in conversations

Key features

Multi-channel deployment across Teams, Slack, Facebook Messenger, web, and moreIntegration with Azure Cognitive Services for natural language understandingOpen-source SDKs with support for multiple programming languagesVisual bot building tools with Bot Framework ComposerEnterprise-grade security and complianceAdaptive dialog management and conversation flow controlBuilt-in authentication and authorization capabilitiesTelemetry and analytics integration

Use cases

Customer service automation and support chatbotsInternal IT helpdesk and employee supportSales and lead qualification assistantsFAQ and knowledge base automationMeeting scheduling and calendar managementEmployee onboarding and trainingE-commerce product recommendations and orderingHealthcare patient engagement and appointment scheduling

Customer segments

Enterprise organizationsSoftware developersSystem integratorsIndependent software vendors (ISVs)Digital agenciesHealthcare organizationsFinancial services companiesRetail and e-commerce businesses

Tech & specs

Technology stack

Azure Cloud ServicesC# / .NETNode.js / TypeScriptPythonJavaAzure Cognitive ServicesLUIS (Language Understanding)QnA MakerREST APIsWebSockets

Security & compliance

SOC 2GDPRHIPAAISO 27001FedRAMPCCPA

Deployment

CloudHybrid

API

Yes

Corporate history
  1. 2016 · Founded
How it came together
  • 2018·AcquiredMicrosoft Bot Framework
Year unknown
  • · acquired
See the full lineage →
Connection details
View Microsoft Bot Framework’s full portfolio (2) See integrations with Microsoft Bot Framework (5)

Explore further

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