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Brief
Manhattan Active Omni

Manhattan Active Omni

Manhattan Active Omni enables retailers to deliver unified commerce experiences by providing real-time inventory visibility, intelligent order orchestration, and seamless customer engagement across all shopping channels from a single cloud-native platform.

manh.comAtlanta, Georgia, United StatesFounded 1990Parent: Manhattan Associates

Last updated May 11, 2026 by the ATDb Editorial Team

Industry
Retail Technology / Commerce Enablement
Business Model
SaaS
Target Market
Enterprise
Employee Count
1001-5000
Revenue Range
$500M-$1B
Stock Symbol
MANH
Parent Company
Manhattan Associates
API Available
Yes
Market Position

Leading provider of cloud-native omnichannel commerce and supply chain solutions for enterprise retailers

Overview

Manhattan Active Omni is a flagship product suite from Manhattan Associates, a leading supply chain and omnichannel commerce technology provider. The platform delivers unified commerce capabilities that enable retailers and brands to provide seamless shopping experiences across all channels - online, mobile, in-store, and curbside. Manhattan Active Omni combines point-of-sale, order management, inventory management, and customer engagement tools in a single cloud-native platform, allowing retailers to fulfill orders from anywhere in their network while providing real-time inventory visibility. Manhattan Associates has been a major player in supply chain execution and store operations software for decades, and Manhattan Active Omni represents their evolution into modern, API-first, microservices-based cloud solutions. The platform is designed specifically for retail and consumer goods companies seeking to compete in an omnichannel environment where customers expect consistent experiences regardless of how they shop. The solution is particularly strong in unified inventory management, distributed order management, and clienteling capabilities. While Manhattan Active Omni is not an AdTech platform in the traditional sense (it does not focus on advertising, media buying, or programmatic advertising), it operates in the retail technology and commerce enablement space, providing the infrastructure that allows retailers to execute on customer acquisition and retention strategies driven by their marketing and advertising efforts.

Products & Features

Manhattan Active Point of Sale

Cloud-native POS system with mobile capabilities, clienteling, and unified commerce features

Manhattan Active Order Management

Distributed order management system for intelligent order orchestration and fulfillment across all channels

Manhattan Active Customer Engagement

Clienteling and customer engagement tools for personalized shopping experiences

Manhattan Active Inventory

Real-time inventory visibility and management across stores, warehouses, and distribution centers

Key Features
Unified inventory visibility across all channelsDistributed order management and intelligent fulfillmentCloud-native microservices architectureMobile-first point of saleClienteling and customer engagement toolsReal-time inventory updatesEndless aisle capabilitiesBuy online pickup in store (BOPIS)Ship from store functionalityCurbside pickup management
Use Cases
Omnichannel retail operations for department stores and specialty retailersUnified commerce for fashion and apparel brandsStore fulfillment and ship-from-store programsBuy online pickup in store (BOPIS) implementationsClienteling and personalized shopping experiencesInventory optimization across retail networks
Customer Segments
Department storesSpecialty retailersFashion and apparel brandsFootwear retailersHome goods retailersSporting goods retailers
Connections

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