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Brief
Manhattan Active Omni

Manhattan Active Omni

Retail Technologymanh.com

Manhattan Active Omni enables retailers to deliver unified commerce experiences by providing real-time inventory visibility, intelligent order orchestration, and seamless customer engagement across all shopping channels from a single cloud-native platform.

Last updated Jun 23, 2026 by the ATDb Editorial Team

Founded
1990
HQ
Atlanta, Georgia, United States
Connections
5

At a glance

Employees
1001-5000
Revenue
$500M-$1B
Stock
MANH
5integrations

About

Leading provider of cloud-native omnichannel commerce and supply chain solutions for enterprise retailers

Manhattan Active Omni is a flagship product suite from Manhattan Associates, a leading supply chain and omnichannel commerce technology provider. The platform delivers unified commerce capabilities that enable retailers and brands to provide seamless shopping experiences across all channels - online, mobile, in-store, and curbside. Manhattan Active Omni combines point-of-sale, order management, inventory management, and customer engagement tools in a single cloud-native platform, allowing retailers to fulfill orders from anywhere in their network while providing real-time inventory visibility. Manhattan Associates has been a major player in supply chain execution and store operations software for decades, and Manhattan Active Omni represents their evolution into modern, API-first, microservices-based cloud solutions. The platform is designed specifically for retail and consumer goods companies seeking to compete in an omnichannel environment where customers expect consistent experiences regardless of how they shop. The solution is particularly strong in unified inventory management, distributed order management, and clienteling capabilities. While Manhattan Active Omni is not an AdTech platform in the traditional sense (it does not focus on advertising, media buying, or programmatic advertising), it operates in the retail technology and commerce enablement space, providing the infrastructure that allows retailers to execute on customer acquisition and retention strategies driven by their marketing and advertising efforts.

Business model

SaaS

Target market

Enterprise

What they offer

  • Manhattan Active Point of Sale

    Cloud-native POS system with mobile capabilities, clienteling, and unified commerce features

  • Manhattan Active Order Management

    Distributed order management system for intelligent order orchestration and fulfillment across all channels

  • Manhattan Active Customer Engagement

    Clienteling and customer engagement tools for personalized shopping experiences

  • Manhattan Active Inventory

    Real-time inventory visibility and management across stores, warehouses, and distribution centers

Key features

Unified inventory visibility across all channelsDistributed order management and intelligent fulfillmentCloud-native microservices architectureMobile-first point of saleClienteling and customer engagement toolsReal-time inventory updatesEndless aisle capabilitiesBuy online pickup in store (BOPIS)Ship from store functionalityCurbside pickup management

Use cases

Omnichannel retail operations for department stores and specialty retailersUnified commerce for fashion and apparel brandsStore fulfillment and ship-from-store programsBuy online pickup in store (BOPIS) implementationsClienteling and personalized shopping experiencesInventory optimization across retail networks

Customer segments

Department storesSpecialty retailersFashion and apparel brandsFootwear retailersHome goods retailersSporting goods retailers

Tech & specs

Technology stack

Cloud-native microservicesRESTful APIsMobile-first architectureReal-time data processingMachine learning for order optimization

Security & compliance

SOC 2PCI DSSGDPRISO 27001

Deployment

Cloud

API

Yes

Corporate history
  1. 1990 · Founded
Connection details
See integrations with Manhattan Active Omni (5)

Explore further

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