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News

1,665 articles covering the AdTech ecosystem

Why customer service determines the ROI of your marketing spend

MarTech

Marketing creates expectations that customer service must fulfill. When they don’t, acquisition gains turn into retention losses. The post Why customer service determines the ROI of your marketing spend appeared first on MarTech.

Feb 11, 2026Source

Albertsons’ Brian Monahan on What Happens When Retail Media Enters the Chat

AdExchanger

Retail media is evolving from clicks and carts to conversations and context. As generative and conversational AI reshape how people discover products across the answer ecosystem,  retail media leaders are facing new challenges — and new opportunities. They sit at a rare intersection. They have first-party data, frequent customer relationships, and real-world transactions. The question […] The post Albertsons’ Brian Monahan on What Happens When Retail Media Enters the Chat appeared first on AdExchanger.

Feb 11, 2026Source

D&AD hires David Patton as CEO

Campaign

Dara Lynch stepped down last year after 18 years.

Feb 10, 2026Source

The 2026 A List: 'Massive fuckin' traitors', 'Method Pitchers' and AI-induced boredom

Campaign

The musings of this year's A List cohort – on everything from their favourite pitching outfit to the future of advertising – are amusing, perceptive and sometimes downright outrageous.

Feb 10, 2026Source

It’s the Campaign A List 2026

Campaign

The exclusive online directory reveals the thoughts on life and work of more than 200 leaders.

Feb 10, 2026Source

Shelter selects UK media agency

Campaign

Appointment follows review which launched in 2025.

Feb 10, 2026Source

Rob Bovington and James Menzies launch comedy-led creative studio Pointy Stick

Campaign

Rebecca Fennelly, former global marketing and communications director at Brainlabs, also joins as growth director.

Feb 10, 2026Source

New judges announced for Audio Advertising Awards as deadline looms

Campaign

Judges from The Guardian, BBC Creative, Global, Radiocentre and more join this year's panel.

Feb 10, 2026Source

Wieden & Kennedy London wins Fever-Tree global creative account

Campaign

Creativebrief managed the review.

Feb 10, 2026Source

Super Bowl LX ad trends: ‘Celeb Bowl,’ AI, nostalgia (again), potty humor and A-List film directors

Campaign

The big themes that showed up creatively (and not so creatively) during the Big Game.

Feb 10, 2026Source

Winter Olympics reveals marketing choices shaping sport’s future

Campaign

Global warming's impact on the Winter Olympics should give would-be sponsors pause for thought. Brands should think long-term, by contributing to and protecting the fragile ecosystem rather than accelerating its demise.

Feb 10, 2026Source

Mini global campaign stars carwash worker fantasising about driving its cars

Campaign

Campaign is Jung von Matt's first major work for the brand since winning the account in 2025.

Feb 10, 2026Source

Super Bowl LX ads review with David Kolbusz, Helen Rhodes and Josh Green

Campaign

Campaign asks creatives how they rate this year's Super Bowl ads.

Feb 10, 2026Source

IPA Census: headcount drops 14.3% at creative agencies

Campaign

Biggest falls in staff numbers among men and those who were under the age of 25.

Feb 11, 2026Source

IPA Census: proportion of women in C-suite roles surpasses 40% for first time

Campaign

Report also reveals ethnic minority representation at C-suites level grew to 12.7% in 2025.

Feb 11, 2026Source

Starcom sits top of preliminary 2025 EMEA media league

Campaign

Meanwhile, Publicis Groupe tops holding company table.

Feb 10, 2026Source

Ex-Bidstack exec and associate fined £100,000 for insider dealing

Campaign

Fines issued by the Financial Conduct Authority for wrongdoing in 2021.

Feb 11, 2026Source

Warburtons and Morgan Freeman break fourth wall celebrating 150th birthday

Campaign

Campaign created by Joyful & Triumphant.

Feb 11, 2026Source

Uncovered wins McVitie's owner social media account

Campaign

Ingenuity+ managed the pitch for the Jaffa Cakes and McVitie's owner.

Feb 11, 2026Source

Teads UK boss launches performance agency

Campaign

Justin Taylor was managing director of Teads UK for almost 11 years.

Feb 11, 2026Source

State of Programmatic UK 2025: Volume Up, Value Down for UK Publishers

ExchangeWire

Pubstack has published the UK edition of its State of Programmatic 2025, highlighting a market where volume growth no longer protects value. In 2025, UK programmatic impressions increased +10.51% year-on-year, while programmatic revenue declined by -2.29% year-on-year, driven by a -10.54% [...] The post State of Programmatic UK 2025: Volume Up, Value Down for UK Publishers appeared first on ExchangeWire.com.

Feb 11, 2026Source

Digest: Paramount Sweetens WBD Deal; Apple & Google Propose App Store Changes

ExchangeWire

In today’s Digest, we discuss Paramount’s latest attempt to buy WBD; Alphabet planning a 100-year sterling bond sale, Apple and Google proposing App Store changes after a CMA probe The post Digest: Paramount Sweetens WBD Deal; Apple & Google Propose App Store Changes appeared first on ExchangeWire.com.

Feb 11, 2026Source

Which Super Bowl LX Ads Are Still Winning After the Final Whistle?

ExchangeWire

Super Bowl ads may cost USD$8m (£5.8m) for just 30 seconds, but only a handful earn attention after the final whistle. New data from Kinetiq, the AI-powered global media intelligence platform, reveals which Super Bowl LX advertisers managed to extend [...] The post Which Super Bowl LX Ads Are Still Winning After the Final Whistle? appeared first on ExchangeWire.com.

Feb 11, 2026Source

Life, Ads and Planet Google…

ExchangeWire

Google's earning are out. In her weekly column, Shirley Marschall takes a look at the tech behemoth's power, and tells us what exactly an eiergelende wollmilchsau is... The post Life, Ads and Planet Google… appeared first on ExchangeWire.com.

Feb 11, 2026Source
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