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Heap Analytics was acquired by Contentsquare.
Brief
Heap Analytics

Heap Analytics

Heap automatically captures all user interactions without manual tracking implementation, enabling teams to analyze user behavior retroactively and make data-driven product decisions faster.

heap.ioSan Francisco, California, United StatesFounded 2013

Last updated May 11, 2026 by the ATDb Editorial Team

Industry
Product Analytics / Digital Analytics
Business Model
SaaS
Target Market
Mid-Market, Enterprise
Employee Count
201-500
Funding
$203M
Parent Company
Contentsquare
API Available
Yes
Market Position

Leading product analytics platform known for autocapture technology, now part of Contentsquare's digital experience platform

Overview

Heap is a digital insights and product analytics platform that automatically captures all user interactions on websites and mobile applications without requiring manual event instrumentation. Founded in 2013, the company pioneered autocapture technology that records every click, swipe, pageview, and form submission, allowing teams to retroactively analyze user behavior and create conversion funnels without pre-defining events. In September 2023, Heap was acquired by Contentsquare, a leading digital experience analytics platform, and now operates as part of Contentsquare's product suite while maintaining its distinct brand and product offerings. Heap serves product managers, data analysts, and marketing teams across various industries, providing tools for session replay, user journey analysis, and data science capabilities. The platform differentiates itself through its automatic data capture approach, which eliminates the traditional analytics implementation bottleneck and enables teams to ask new questions of historical data. As part of Contentsquare, Heap continues to operate its platform while benefiting from expanded resources and integration with Contentsquare's broader digital experience intelligence capabilities, serving thousands of customers globally including enterprise and mid-market organizations.

Products & Features

Heap Autocapture

Automatically captures all user interactions including clicks, taps, gestures, pageviews, and form submissions without manual event tracking code

Session Replay

Visual playback of individual user sessions to understand user behavior and identify friction points

Conversion Funnels

Create and analyze conversion funnels retroactively to identify drop-off points and optimization opportunities

User Journeys

Visualize and analyze complete user paths through websites and applications

Data Science Tools

Advanced analytics capabilities including SQL access, data warehouse sync, and predictive analytics

Key Features
Automatic event capture without code instrumentationRetroactive analytics and event definitionSession replay and user journey visualizationMulti-platform tracking (web and mobile)Advanced segmentation and cohort analysisData warehouse integrationReal-time data processingCustom event creation from captured data
Use Cases
Product optimization and feature adoption analysisConversion rate optimization and funnel analysisUser behavior analysis and journey mappingA/B test analysis and experimentationCustomer retention and engagement analysisMobile app analyticsE-commerce checkout optimizationSaaS product analytics
Customer Segments
SaaS companiesE-commerce businessesFinancial servicesHealthcare technologyMedia and entertainmentB2B software companiesMobile app developers

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