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Brief
Carma

Carma

Media Intelligence and PR Analyticscarma.com

Carma combines AI-powered media monitoring with expert human analysis to deliver actionable earned media insights across 80+ countries and multiple languages, helping communications professionals measure and optimize their PR impact.

Founded: 2000HQ: Dubai, UAE

Last updated Jul 16, 2026 by ATDb automated enrichment

At a glance

Employees
201-500
Revenue
$10M-$50M

About

Global mid-tier media intelligence provider competing with Cision and Meltwater, differentiated by human-analyst hybrid model and emerging market coverage

Carma is a global media intelligence and monitoring company that helps communications professionals track, analyze, and measure their earned media coverage across all major channels including print, broadcast, online, and social media. The company offers a comprehensive suite of tools for media monitoring, sentiment analysis, PR measurement, and competitive benchmarking, serving clients across more than 80 countries with multilingual capabilities and local market expertise. Carma's platform combines AI-assisted technology with human analyst support to deliver actionable insights and customized reporting. Founded with roots in media analysis consulting, Carma has evolved into a technology-driven platform that competes directly with major players like Cision, Meltwater, and Mention in the earned media analytics space. The company differentiates itself through its combination of global reach and local market depth, offering both automated monitoring tools and expert human analysis services. Its client base spans corporate communications teams, PR agencies, government bodies, and NGOs seeking to understand their media presence and reputation. Carma occupies a mid-tier position in the media intelligence market, positioned between large enterprise platforms and smaller point solutions. The company emphasizes quality of analysis over pure volume of data, often providing curated, analyst-reviewed reports alongside its self-service monitoring tools. This hybrid approach appeals to organizations that need both scalable technology and expert interpretation of media data.

Business model

SaaS with Managed Services

Target market

Enterprise and Mid-Market

What they offer

  • Media Monitoring

    Real-time tracking of brand mentions across print, broadcast, online, and social media channels globally

  • Media Analysis & Reporting

    Customized analyst-reviewed reports providing qualitative and quantitative assessment of media coverage

  • PR Measurement

    Tools to measure PR campaign effectiveness, share of voice, and media impact using industry-standard metrics

  • Social Media Monitoring

    Tracking and analysis of brand conversations and sentiment across major social platforms

  • Competitive Intelligence

    Benchmarking tools to compare media coverage and share of voice against competitors

  • Carma Dashboard

    Self-service analytics interface providing real-time access to media data, trends, and visualizations

  • Broadcast Monitoring

    Monitoring and clipping service for television and radio coverage across key markets

Key features

AI-assisted media monitoring and taggingHuman analyst review and curationMultilingual coverage across 80+ countriesSentiment and tone analysisShare of voice benchmarkingCustomizable dashboards and reportingPrint, broadcast, online, and social channel coveragePR measurement frameworks aligned with AMEC standardsReal-time alerts and notificationsHistorical media archive access

Use cases

Brand reputation monitoring and managementPR campaign measurement and ROI reportingCrisis communications tracking and responseCompetitive media benchmarkingGovernment and public affairs media analysisAgency client reporting and media coverage summariesExecutive visibility and thought leadership trackingProduct launch media impact assessment

Customer segments

Corporate communications teamsPR and communications agenciesGovernment and public sector organizationsNGOs and non-profit organizationsFinancial services firmsHealthcare and pharmaceutical companiesConsumer brands and FMCG companies

Tech & specs

Technology stack

AI and machine learning for content classificationNatural language processing (NLP)Cloud-based data infrastructureWeb crawling and scraping technologyData visualization tools

Security & compliance

GDPR

Deployment

Cloud

API

Limited

Corporate history
  1. 2000 · Founded

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