Satmetrix

Acquired

San Mateo, California, United States · Founded 1995

51-200 employees · NASDAQ:SMTX

Sourced & current · updated Jun 23, 2026Website

Customer experience management platform pioneering Net Promoter Score (NPS) methodology, now part of NICE's CX analytics suite.

Where they sit

Stack tier: Infrastructure & Data (B)

Marketing AnalyticsCustomer Engagement

Pioneer in NPS methodology and enterprise customer experience analytics, now integrated within NICE's broader CX platform

Parent: NICE