Infobip

One of the largest global CPaaS providers with direct carrier connections worldwide, competing with Twilio, Vonage, and Sinch

Infobip is a leading global cloud communications platform founded in 2006 and headquartered in Vodnjan, Croatia. The company provides a comprehensive omnichannel customer engagement suite that enables enterprises to communicate with their customers via SMS, RCS, WhatsApp, Viber, email, voice, push notifications, and live chat. Its platform spans connectivity, customer engagement, and customer support, serving over 70% of the global population through direct operator connections across more than 60 countries. For marketers and advertisers, Infobip is a critical infrastructure layer enabling personalized, data-driven customer communications at scale. Its Moments product is a customer engagement hub that allows brands to orchestrate multichannel marketing campaigns, automate customer journeys, and deliver targeted messaging based on behavioral data. The platform is widely used for promotional messaging, transactional alerts, loyalty programs, and conversational marketing — making it a significant player in the marketing technology ecosystem. Infobip serves over 2,000 enterprise customers globally, including major financial institutions, retailers, telecoms, and technology companies. The company has grown organically and through acquisitions, including the purchase of Peerless Network and OpenMarket, significantly expanding its reach in North America. With a valuation exceeding $1 billion following a 2021 funding round, Infobip is one of the largest privately held CPaaS (Communications Platform as a Service) providers in the world.