Skip to content
Brief

Syneos Health Communications

Healthcare Marketing & CommunicationsAgency

Delivers integrated healthcare marketing and communications solutions—from medical affairs to DTC advertising—uniquely connected to clinical and commercial outsourcing capabilities within a single enterprise.

Last updated Jun 22, 2026 by ATDb automated enrichment

Founded
2017
HQ
Morrisville, North Carolina, United States
Connections
6

At a glance

Employees
1001-5000
Revenue
$500M–$1B (estimated, as part of Syneos Health)
5integrations1competitors

About

One of the largest integrated healthcare communications agency networks, embedded within a full-service biopharmaceutical solutions company

Syneos Health Communications is the communications and marketing division of Syneos Health, a biopharmaceutical solutions organization. The communications group encompasses a network of specialized healthcare agencies delivering medical affairs, public relations, advertising, digital marketing, and market access services to pharmaceutical, biotech, and medical device companies. Its agency brands have historically included GSW, Palio, Chandler Chicco Agency, and others, each specializing in distinct aspects of healthcare marketing and communications. Within the AdTech and healthcare marketing ecosystem, Syneos Health Communications occupies a significant position as one of the larger integrated healthcare agency networks. The group provides end-to-end commercial solutions spanning brand strategy, HCP (healthcare professional) and DTC (direct-to-consumer) advertising, digital engagement, patient advocacy, and scientific communications. This breadth allows clients to consolidate multiple agency relationships under one umbrella, streamlining campaign execution across complex regulatory environments. Syneos Health Communications operates as part of the broader Syneos Health enterprise, which went public and was subsequently taken private through a leveraged buyout by a consortium of private equity firms in 2023. The communications segment competes with other large healthcare agency networks such as Publicis Health, McCann Health, and VMLY&R Health, differentiating itself through deep integration with Syneos Health's clinical and commercial outsourcing capabilities, enabling a uniquely connected offering from clinical development through commercialization.

Business model

Agency

Target market

Enterprise

What they offer

  • GSW

    Healthcare advertising agency specializing in HCP and DTC brand campaigns for pharmaceutical and biotech clients

  • Palio

    Healthcare marketing agency focused on brand strategy and multichannel engagement

  • Chandler Chicco Agency

    Healthcare public relations and communications agency serving life sciences companies

  • Syneos Health Medical Affairs

    Scientific communications and medical education services for pharmaceutical clients

  • Digital & Data Solutions

    Digital marketing, analytics, and omnichannel engagement capabilities for life sciences brands

Key features

Integrated HCP and DTC advertisingMedical affairs and scientific communicationsHealthcare public relationsDigital and omnichannel marketingMarket access and payer communicationsPatient advocacy and engagementBrand strategy and launch planningRegulatory-compliant creative development

Use cases

Pharmaceutical brand launch campaigns targeting HCPs and patientsDTC advertising for prescription medicationsMedical education and scientific communications programsHealthcare public relations and crisis communicationsOmnichannel digital engagement for life sciences brandsMarket access and reimbursement communicationsPatient support and advocacy program development

Customer segments

Large pharmaceutical companiesBiotechnology companiesMedical device manufacturersSpecialty pharma companiesRare disease organizations

Tech & specs

Technology stack

CRM and marketing automation platformsDigital analytics and data platformsContent management systemsOmnichannel engagement toolsMedical regulatory review software

Security & compliance

HIPAAGDPRFDA regulatory complianceCCPA

Deployment

Cloud

API

No

Explore further

2 views