Kustomer

Acquired

New York, NY, United States · Founded 2015

201-500 employees · $173.5M

Sourced & current · updated Jun 3, 20260 of 5 facts verifiedWebsite

Kustomer is an AI-powered customer service CRM platform that unifies customer conversations, data, and workflows across channels to deliver faster, more personalized support experiences.

Where they sit

Customer Data PlatformCustomer Engagement

Modern AI-native customer service CRM challenger competing against legacy helpdesk and CRM platforms with a unified customer data and omnichannel approach

Competitors