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Kustomer

Kustomer

New York, NY, United States · Founded 2015

201-500 employees · $173.5M

Sourced & current · updated Jun 23, 2026Website

Kustomer is an AI-powered customer service CRM platform that unifies customer conversations, data, and workflows across channels to deliver faster, more personalized support experiences.

Where they sit

Customer Data PlatformCustomer Engagement

AI-first customer service CRM challenger competing against Zendesk and Salesforce Service Cloud, known for its unified customer timeline and omnichannel capabilities

Competitors

Pre-call brief from ATDb — sourced from the live database, current as of Jun 23, 2026. Not a static screenshot.