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Brief

Kohl's

Retail Media

Kohl's offers value-oriented merchandise to tens of millions of loyalty members while providing brands access to its high-intent shopper audience through the Kohl's Media Network.

Last updated Oct 20, 2026 by ATDb automated enrichment

Founded
1962
HQ
Menomonee Falls, Wisconsin, United States
Connections
5

AI-drafted from public sources7 sources cited

At a glance

Employees
100000+
Revenue
$17B–$19B annually
Stock
KSS

About

One of the largest U.S. department store chains and an emerging retail media network operator leveraging first-party loyalty data

Kohl's Corporation is one of the largest department store retailers in the United States, operating approximately 1,100 stores across 49 states. Founded in 1962 and headquartered in Menomonee Falls, Wisconsin, Kohl's serves value-conscious consumers with a broad assortment of apparel, footwear, accessories, beauty, and home products. The company has built a strong omnichannel presence, combining its physical store footprint with a robust e-commerce platform that accounts for a significant portion of total sales. Kohl's is also known for strategic partnerships, including its Amazon returns program, which drives incremental store traffic. From a marketing and advertising perspective, Kohl's operates Kohl's Media Network, a retail media offering that allows brands and advertisers to reach Kohl's shoppers through on-site digital placements, email, and off-site channels. This positions Kohl's within the growing retail media ecosystem alongside peers like Target's Roundel and Walmart Connect. The company's Kohl's Rewards loyalty program, with tens of millions of active members, provides first-party data that underpins its media network's targeting capabilities. Kohl's is a major advertiser in its own right, investing heavily in television, digital, social, and circular advertising to drive store and online traffic. The company has faced competitive pressure from off-price retailers and e-commerce players, leading to ongoing strategic reviews and leadership changes in recent years. Kohl's trades on the NYSE under the ticker KSS and remains a significant player in both the retail and retail media landscapes.

Business model

Retail / Retail Media Network

Target market

Mass-market consumers; brand advertisers via retail media

What they offer

  • Kohl's Media Network

    Retail media platform enabling brands to advertise to Kohl's shoppers via on-site, email, and off-site digital channels using first-party loyalty data.

  • Kohl's Rewards

    Loyalty program with tens of millions of active members, earning 5% Kohl's Cash on purchases, providing rich first-party data for targeting.

  • Kohl's App & E-commerce

    Omnichannel digital platform combining mobile app, website, and in-store integration for seamless shopping and personalized marketing.

  • Amazon Returns Partnership

    In-store Amazon returns program that drives incremental foot traffic to Kohl's physical locations.

  • Kohl's Card / Credit Program

    Co-branded credit card offering additional discounts and rewards, deepening customer engagement and data collection.

Key features

Retail media network with first-party loyalty data targeting~1,100 physical store locations across 49 U.S. statesOmnichannel shopping with strong e-commerce presenceKohl's Rewards loyalty program with tens of millions of membersAmazon returns in-store partnership driving foot trafficPersonalized marketing via email, app push notifications, and digital ads

Use cases

Brand advertisers reaching value-oriented shoppers via retail mediaCPG and apparel brands running targeted campaigns using Kohl's loyalty dataOmnichannel retail shopping for apparel, home, and beautyClosed-loop measurement of ad spend to in-store and online purchases

Customer segments

Value-conscious consumers (retail shoppers)National apparel and CPG brands (retail media advertisers)Home goods and beauty brands seeking retail media exposureKohl's Rewards loyalty members

Tech & specs

Technology stack

Proprietary e-commerce platformCRM and loyalty management systemsRetail media ad serving technologyData analytics and audience segmentation toolsMobile app (iOS and Android)

Security & compliance

CCPAPCI DSS

Deployment

Cloud

API

Limited

Corporate history
  1. 1962 · Founded
See people at Kohl's (5)

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