John Lewis Partnership
A trusted, values-led retail group offering premium department store and grocery experiences, while providing brand partners access to high-quality first-party customer data and retail media inventory across its digital and physical estate.
Last updated Oct 23, 2026 by ATDb automated enrichment
AI-drafted from public sources1 source cited
At a glance
- Employees
- 50001-100000
- Revenue
- £10B+
About
UK's largest employee-owned retailer and one of the country's most prominent and respected consumer brands, with a growing retail media network
John Lewis Partnership (JLP) is the UK's largest employee-owned business, encompassing two of Britain's most recognised retail brands: John Lewis department stores and Waitrose & Partners grocery stores. Founded on a co-ownership model by John Spedan Lewis, the Partnership is owned in trust for the benefit of its employees ('Partners'), who share in profits and have a say in the business. JLP operates around 34 John Lewis shops and over 300 Waitrose branches across the UK, alongside a significant e-commerce presence. In the advertising and marketing world, John Lewis Partnership is renowned as one of the UK's most celebrated advertisers. Its annual Christmas advertising campaigns — produced in partnership with agencies including adam&eveDDB — have become a cultural institution, consistently generating enormous earned media, social sharing, and press coverage. The Partnership invests heavily in brand marketing across TV, digital, out-of-home, and social channels, making it a significant buyer of media and a benchmark brand for emotional, storytelling-led advertising. JLP has also developed a retail media capability, offering brands the opportunity to advertise across its owned digital and physical channels, including the johnlewis.com and waitrose.com platforms. This positions JLP as both a major advertiser and an emerging retail media operator, leveraging its first-party customer data from loyalty programmes such as myWaitrose to offer targeted advertising opportunities to FMCG and other brand partners.
Business model
Retail / Retail Media
Target market
Consumer (B2C) with B2B retail media offering for brand partners
What they offer
John Lewis Department Stores
Premium department stores selling fashion, home, electronics, and beauty across the UK
Waitrose & Partners
Upmarket grocery supermarket chain with over 300 UK locations
johnlewis.com
E-commerce platform for John Lewis products with significant online traffic
waitrose.com
Online grocery shopping and delivery platform
myWaitrose
Waitrose loyalty programme providing first-party customer data and personalised offers
John Lewis Retail Media
Advertising and sponsorship opportunities for brand partners across JLP's digital and physical channels
John Lewis Christmas Campaign
Annual flagship brand advertising campaign widely regarded as a UK cultural event and benchmark for emotional storytelling in advertising
John Lewis Financial Services
Financial products including insurance and credit cards offered to customers
Key features
Use cases
Customer segments
Tech & specs
Technology stack
Security & compliance
Deployment
API
Limited
- 1929 · Founded