Freshworks
San Mateo, California, United States · Founded 2010
5001-10000 employees · FRSH
Sourced & current · updated Jun 23, 2026Website
Freshworks is a global software company that provides cloud-based business software solutions designed to help companies better engage with their customers and employees. Its comprehensive suite includes products for customer support, IT service management, sales, and marketing, catering to businesses of all sizes.
Where they sit
Stack tier: Infrastructure & Data (B)
Marketing CloudMarketing AutomationCustomer Engagement
Mid-market leader in customer support and CRM SaaS, competing with Zendesk, Salesforce, and ServiceNow with a value-oriented, easy-to-deploy alternative
Ownership
Subsidiaries