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Brief

Ace Hardware

Retail

Empowers locally owned hardware stores with collective buying power, a trusted national brand, and cooperative marketing support to compete with large-format retailers.

Last updated Oct 23, 2026 by ATDb automated enrichment

Founded
1924
HQ
Oak Brook, Illinois, United States
Connections
1

AI-drafted from public sources1 source cited

At a glance

Employees
10001+
Revenue
$9B–$10B

About

World's largest hardware retail cooperative, competing against big-box chains through local ownership, convenience, and service differentiation

Ace Hardware Corporation is a retailer-owned cooperative founded in 1924 and headquartered in Oak Brook, Illinois. With over 5,000 stores in the United States and locations in more than 60 countries, it is the largest hardware retail cooperative in the world. Member retailers operate independently but leverage the Ace brand, collective purchasing power, and shared distribution infrastructure to compete effectively against big-box retailers like Home Depot and Lowe's. Ace Hardware's business model centers on serving independent hardware store owners who pay to join the cooperative and benefit from wholesale pricing, marketing support, and brand recognition. The company operates its own distribution centers and provides members with access to a broad product assortment spanning tools, paint, lawn and garden, plumbing, electrical, and home improvement categories. Its 'Helpful Hardware' brand positioning has been a cornerstone of its marketing identity for decades. From a marketing and advertising perspective, Ace Hardware is a significant national advertiser, running campaigns across television, digital, radio, and print to drive traffic to its member stores. The cooperative funds and manages national advertising on behalf of its members, making it a notable player in retail marketing. Its loyalty program, Ace Rewards, supports customer retention and data-driven marketing efforts across its network.

Business model

Retail Cooperative

Target market

Independent hardware store owners (B2B members) and home improvement consumers (B2C)

What they offer

  • Ace Rewards

    Customer loyalty program offering points, discounts, and personalized offers to drive repeat visits and support member store marketing

  • AceHardware.com

    E-commerce platform enabling buy online, pick up in store (BOPIS) and direct-to-home shipping across member store inventory

  • Ace Paint (Clark+Kensington / Valspar)

    Proprietary and exclusive paint lines sold through Ace stores, a key category differentiator

  • National Advertising Fund

    Cooperative-funded national advertising campaigns across TV, digital, and radio on behalf of member stores

  • Ace Commercial

    B2B program targeting contractors, property managers, and small businesses with dedicated account services

Key features

Retailer-owned cooperative structure with shared purchasing powerNational brand advertising funded collectively by membersAce Rewards loyalty program with personalized marketingOmnichannel retail with BOPIS and e-commerceExtensive private-label and exclusive product linesCompany-operated distribution centers for efficient supply chain

Use cases

Local hardware retail with national brand supportHome improvement product purchasing for DIY consumersContractor and small business supply sourcing via Ace CommercialOnline research and in-store pickup for hardware and home goodsPaint and sundries retail with expert in-store consultation

Customer segments

Independent hardware store owner-members (cooperative members)DIY homeownersContractors and tradespeopleSmall businesses and property managersRural and suburban consumers seeking local convenience

Tech & specs

Technology stack

E-commerce platform (AceHardware.com)Loyalty and CRM systems (Ace Rewards)Point-of-sale systems for member storesSupply chain and inventory management softwareDigital marketing and email automation platforms

Security & compliance

PCI DSS (payment card processing)CCPA

Deployment

In-store retailOnline (AceHardware.com)Mobile app

API

No

Corporate history
  1. 1924 · Founded
Connection details

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