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Jill Pavlovich

Operator

Jill Pavlovich serves as SVP of Digital Customer Experience at Albertsons Companies, one of the largest food and drug retailers in the United States. In this role she oversees the digital touchpoints that connect Albertsons' customers to its portfolio of grocery brands, including online shopping, loyalty programs, and personalized digital engagement. Albertsons operates a retail media network, Albertsons Media Collective, making her work directly relevant to how the company packages and monetizes its first-party customer data for advertisers. Pavlovich has been a key figure in Albertsons' push to deepen its digital and loyalty capabilities, areas that have become central to the company's competitive positioning against both traditional grocery rivals and e-commerce players. Her work sits at the intersection of retail technology, customer data, and marketing, reflecting the broader industry shift toward data-driven personalization in grocery retail.

Last updated Oct 22, 2026 by ATDb automated enrichment

Role
SVP of Digital Customer Experience
Company
Albertsons
Based
Boise, Idaho, United States

AI-drafted from public sources1 source cited

Years in industry
15 years

Bio

Jill Pavlovich serves as SVP of Digital Customer Experience at Albertsons Companies, one of the largest food and drug retailers in the United States. In this role she oversees the digital touchpoints that connect Albertsons' customers to its portfolio of grocery brands, including online shopping, loyalty programs, and personalized digital engagement. Albertsons operates a retail media network, Albertsons Media Collective, making her work directly relevant to how the company packages and monetizes its first-party customer data for advertisers. Pavlovich has been a key figure in Albertsons' push to deepen its digital and loyalty capabilities, areas that have become central to the company's competitive positioning against both traditional grocery rivals and e-commerce players. Her work sits at the intersection of retail technology, customer data, and marketing, reflecting the broader industry shift toward data-driven personalization in grocery retail.

Expertise & education

Expertise

Digital Customer ExperienceLoyalty ProgramsRetail MediaFirst-Party DataE-commercePersonalizationGrocery Retail Technology