Fin AI
San Francisco, California, United States · Founded 2011
1001-5000 employees · $240M
Fin, formerly Intercom, makes an AI customer agent and the Intercom helpdesk. The company took its agent's name on May 12, 2026, and Salesforce completed its acquisition on September 10, 2026.
Where they sit
Stack tier: Infrastructure & Data (B)
Marketing AutomationCustomer Engagement
A leading AI customer service agent and helpdesk platform, now operating as a Salesforce subsidiary following its May 2026 rebrand from Intercom and September 2026 acquisition close.
Ownership
Parent: Salesforce