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Susan Credle

Thought Leader

Susan Credle is one of the most celebrated creative leaders in the advertising industry, best known for her tenure as Global Chief Creative Officer at FCB (Foote, Cone & Belding) and her earlier transformative work at BBDO. She is widely credited with elevating creative standards across major global agencies and producing some of the most culturally resonant advertising campaigns of the past two decades, including work for brands like M&Ms, Allstate, and numerous Fortune 500 clients. Her philosophy centers on the idea that great advertising must be rooted in human truth and emotional resonance — a perspective that has influenced how brands approach storytelling in an increasingly data-driven media landscape. Credle spent over two decades at BBDO New York, rising to Chief Creative Officer, before joining FCB as Global CCO in 2016. At FCB, she championed a creative renaissance across the network's global offices, pushing for work that balanced commercial effectiveness with genuine cultural impact. Her leadership style emphasized nurturing creative talent and building agency cultures where bold ideas could thrive, making her a respected mentor and industry voice beyond her campaign work. Though primarily known as a traditional advertising creative rather than a pure AdTech operator, Credle has been an influential voice on how technology and data should serve — rather than supplant — human creativity in advertising. She has spoken extensively on the tension between programmatic efficiency and brand-building, making her a significant thought leader at the intersection of creativity and modern advertising technology.

Last updated Jun 24, 2026 by ATDb automated enrichment · Connections updated Jun 25, 2026

Role
Independent Consultant / Creative Advisor
Based
New York, New York, United States
Boards
1
Connections
1
Years in industry
35 years

Bio

Susan Credle is one of the most celebrated creative leaders in the advertising industry, best known for her tenure as Global Chief Creative Officer at FCB (Foote, Cone & Belding) and her earlier transformative work at BBDO. She is widely credited with elevating creative standards across major global agencies and producing some of the most culturally resonant advertising campaigns of the past two decades, including work for brands like M&Ms, Allstate, and numerous Fortune 500 clients. Her philosophy centers on the idea that great advertising must be rooted in human truth and emotional resonance — a perspective that has influenced how brands approach storytelling in an increasingly data-driven media landscape. Credle spent over two decades at BBDO New York, rising to Chief Creative Officer, before joining FCB as Global CCO in 2016. At FCB, she championed a creative renaissance across the network's global offices, pushing for work that balanced commercial effectiveness with genuine cultural impact. Her leadership style emphasized nurturing creative talent and building agency cultures where bold ideas could thrive, making her a respected mentor and industry voice beyond her campaign work. Though primarily known as a traditional advertising creative rather than a pure AdTech operator, Credle has been an influential voice on how technology and data should serve — rather than supplant — human creativity in advertising. She has spoken extensively on the tension between programmatic efficiency and brand-building, making her a significant thought leader at the intersection of creativity and modern advertising technology.

Career

  • Global Chief Creative Officer

    FCB (Foote, Cone & Belding) · 2016-2022

  • Chief Creative Officer

    BBDO New York · 2004-2016

  • Executive Creative Director

    BBDO New York · 1998-2004

Board memberships

The One Club for Creativity

Expertise & education

Expertise

Brand StorytellingCreative StrategyIntegrated Advertising CampaignsBrand BuildingCreative LeadershipAdvertising EffectivenessCreative vs. Data Balance in AdvertisingGlobal Agency Management

Education

  • Bachelor of Arts, University of North Carolina at Chapel Hill

Speaking topics

The role of creativity in a data-driven advertising worldBrand storytelling and emotional advertisingBuilding and sustaining creative culture in large organizationsDiversity and inclusion in creative industriesThe future of advertising agencies

Recognition

Notable achievements

  • Led FCB to significant creative resurgence as Global CCO, earning major Cannes Lions recognition across the network
  • Oversaw iconic M&Ms campaign work and Allstate 'Mayhem' campaign development during BBDO tenure
  • Named one of Advertising Age's most influential creative leaders multiple times
  • Championed diversity and inclusion initiatives within major global agency networks

Awards

Multiple Cannes Lions (Gold, Silver, Bronze) across careerClio Awards recognitionOne Show PencilsAdvertising Age Creative Achievement recognitionANDY Awards

Publications

  • Various industry essays and op-eds in Advertising Age and Campaign magazine