Susan Credle
Susan Credle is one of the most celebrated creative leaders in the advertising industry, best known for her tenure as Global Chief Creative Officer at FCB (Foote, Cone & Belding) and her earlier transformative work at BBDO. She is widely credited with elevating creative standards across major global agencies and producing some of the most culturally resonant advertising campaigns of the past two decades, including work for brands like M&Ms, Allstate, and numerous Fortune 500 clients. Her philosophy centers on the idea that great advertising must be rooted in human truth and emotional resonance — a perspective that has influenced how brands approach storytelling in an increasingly data-driven media landscape. Credle spent over two decades at BBDO New York, rising to Chief Creative Officer, before joining FCB as Global CCO in 2016. At FCB, she championed a creative renaissance across the network's global offices, pushing for work that balanced commercial effectiveness with genuine cultural impact. Her leadership style emphasized nurturing creative talent and building agency cultures where bold ideas could thrive, making her a respected mentor and industry voice beyond her campaign work. Though primarily known as a traditional advertising creative rather than a pure AdTech operator, Credle has been an influential voice on how technology and data should serve — rather than supplant — human creativity in advertising. She has spoken extensively on the tension between programmatic efficiency and brand-building, making her a significant thought leader at the intersection of creativity and modern advertising technology.
Last updated Jun 24, 2026 by ATDb automated enrichment · Connections updated Jun 25, 2026
- Years in industry
- 35 years
Bio
Susan Credle is one of the most celebrated creative leaders in the advertising industry, best known for her tenure as Global Chief Creative Officer at FCB (Foote, Cone & Belding) and her earlier transformative work at BBDO. She is widely credited with elevating creative standards across major global agencies and producing some of the most culturally resonant advertising campaigns of the past two decades, including work for brands like M&Ms, Allstate, and numerous Fortune 500 clients. Her philosophy centers on the idea that great advertising must be rooted in human truth and emotional resonance — a perspective that has influenced how brands approach storytelling in an increasingly data-driven media landscape. Credle spent over two decades at BBDO New York, rising to Chief Creative Officer, before joining FCB as Global CCO in 2016. At FCB, she championed a creative renaissance across the network's global offices, pushing for work that balanced commercial effectiveness with genuine cultural impact. Her leadership style emphasized nurturing creative talent and building agency cultures where bold ideas could thrive, making her a respected mentor and industry voice beyond her campaign work. Though primarily known as a traditional advertising creative rather than a pure AdTech operator, Credle has been an influential voice on how technology and data should serve — rather than supplant — human creativity in advertising. She has spoken extensively on the tension between programmatic efficiency and brand-building, making her a significant thought leader at the intersection of creativity and modern advertising technology.
Career
Global Chief Creative Officer
FCB (Foote, Cone & Belding) · 2016-2022
Chief Creative Officer
BBDO New York · 2004-2016
Executive Creative Director
BBDO New York · 1998-2004
Board memberships
Expertise & education
Expertise
Education
- Bachelor of Arts, University of North Carolina at Chapel Hill
Speaking topics
Recognition
Notable achievements
- Led FCB to significant creative resurgence as Global CCO, earning major Cannes Lions recognition across the network
- Oversaw iconic M&Ms campaign work and Allstate 'Mayhem' campaign development during BBDO tenure
- Named one of Advertising Age's most influential creative leaders multiple times
- Championed diversity and inclusion initiatives within major global agency networks
Awards
Publications
- Various industry essays and op-eds in Advertising Age and Campaign magazine