Rob Hornish
Rob Hornish is a seasoned enterprise sales executive with a track record of driving revenue growth in cloud-based communications and customer experience (CX) technology. At Five9, a leading cloud contact center software provider, he has played a significant role in expanding the company's enterprise customer base and scaling its go-to-market operations. His work sits at the intersection of AI-driven customer engagement, cloud infrastructure, and enterprise software sales. Hornish has built his career around complex enterprise sales cycles, channel partnerships, and building high-performance sales organizations. His background spans multiple technology sectors, giving him a broad perspective on how cloud platforms are transforming customer interactions and business operations. While Five9 is primarily a contact center and CX platform rather than a pure AdTech company, its capabilities in customer data, omnichannel engagement, and AI-powered interactions increasingly intersect with marketing technology and customer journey orchestration. His leadership at Five9 has contributed to the company's growth during a period of significant market expansion for cloud contact center solutions, particularly as enterprises accelerated digital transformation initiatives. He is recognized within the cloud communications industry for his ability to build and lead enterprise sales teams in competitive markets.
Last updated Jul 10, 2026 by ATDb automated enrichment · Connections updated Jul 13, 2026
- Years in industry
- 15 years
Bio
Rob Hornish is a seasoned enterprise sales executive with a track record of driving revenue growth in cloud-based communications and customer experience (CX) technology. At Five9, a leading cloud contact center software provider, he has played a significant role in expanding the company's enterprise customer base and scaling its go-to-market operations. His work sits at the intersection of AI-driven customer engagement, cloud infrastructure, and enterprise software sales. Hornish has built his career around complex enterprise sales cycles, channel partnerships, and building high-performance sales organizations. His background spans multiple technology sectors, giving him a broad perspective on how cloud platforms are transforming customer interactions and business operations. While Five9 is primarily a contact center and CX platform rather than a pure AdTech company, its capabilities in customer data, omnichannel engagement, and AI-powered interactions increasingly intersect with marketing technology and customer journey orchestration. His leadership at Five9 has contributed to the company's growth during a period of significant market expansion for cloud contact center solutions, particularly as enterprises accelerated digital transformation initiatives. He is recognized within the cloud communications industry for his ability to build and lead enterprise sales teams in competitive markets.
Career
Vice President of Sales
Five9 · prior to SVP role
Senior Sales Leadership Role
Unknown · prior to Five9
Expertise & education
Expertise
Speaking topics
Recognition
Notable achievements
- Helped scale Five9's enterprise sales organization during a period of significant cloud contact center market growth
- Contributed to Five9's expansion into large enterprise accounts as a senior sales leader