Michael Francis

Michael Francis is a seasoned retail and brand marketing executive who has held senior leadership roles at some of the most recognized consumer brands in North America. As Chief Customer Officer at Old Navy, a division of Gap Inc., he oversees customer strategy, marketing, and brand experience for one of the largest value apparel retailers in the United States. Francis is perhaps best known for his tenure at Target Corporation, where he served as President and played a central role in shaping the retailer's distinctive brand identity and its reputation for design-forward, affordable merchandise. He was widely credited with elevating Target's marketing sophistication and its collaborations with high-profile designers, helping cement the brand's 'Tar-zhay' cultural cachet. He also held a senior role at DreamWorks Animation. With a career spanning decades in retail marketing and brand leadership, Francis brings deep expertise in consumer insight, brand positioning, and integrated marketing to Old Navy's efforts to deepen customer loyalty and drive growth.

Last updated Oct 23, 2026 by ATDb automated enrichment