Zendesk
San Francisco, California, United States · Founded 2007
5001-10000 employees · NYSE:ZEN
Sourced & current · updated Oct 11, 2026Website
Customer service and engagement platform providing ticketing, messaging, and support solutions for businesses of all sizes.
Where they sit
Customer Data PlatformMarketing AnalyticsMarketing TechnologyCustomer Engagement
One of the top two or three global customer service platforms by customer count, with strong penetration across SMB and mid-market segments and growing enterprise presence
Ownership
Parent: Permira / Hellman & Friedman (private equity consortium)
Subsidiaries