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Brief

PetSmart Media Network

Retail Media

Connects pet industry brands with high-intent pet owner shoppers using PetSmart's first-party data, enabling targeted advertising with closed-loop sales measurement across digital and in-store channels.

HQ: Phoenix, Arizona, United States

Last updated Jul 22, 2026 by the ATDb Editorial Team

At a glance

Employees
51-200

About

Specialty retail media network focused exclusively on the pet category, offering endemic brands access to PetSmart's first-party pet owner data

PetSmart Media Network is the retail media arm of PetSmart, one of the largest specialty pet retailers in North America. The network allows pet industry advertisers — including pet food, health, and accessory brands — to leverage PetSmart's first-party shopper data to deliver targeted advertising across PetSmart's owned digital properties, including its website, app, and email channels, as well as in-store media placements and offsite programmatic extensions. As a retail media network, PetSmart Media Network sits within the rapidly growing category of commerce media, where retailers monetize their customer data and media inventory. The network gives brands access to a highly relevant and purchase-intent-driven audience of pet owners, enabling closed-loop measurement that ties ad exposure directly to sales outcomes. This positions it as a compelling alternative to broader digital advertising platforms for brands seeking to reach pet enthusiasts at or near the point of purchase. PetSmart Media Network competes in the specialty retail media space alongside networks from other category-specific retailers. While it lacks the scale of general merchandise retail media giants like Walmart Connect or Amazon Advertising, it offers a uniquely focused audience within the pet vertical, making it particularly valuable for endemic pet brands. The network is part of PetSmart's broader strategy to diversify revenue streams and deepen brand partnerships beyond traditional trade marketing.

Business model

Retail Media Network

Target market

Enterprise

What they offer

  • Sponsored Products

    Keyword and product-level ads that appear within PetSmart's on-site search and category pages to drive product discovery and purchase

  • Display Advertising

    Banner and display ad placements across PetSmart's website and mobile app targeting pet owner segments

  • Offsite Media

    Programmatic advertising extensions that use PetSmart first-party data to reach audiences across third-party digital channels

  • In-Store Media

    Digital and static in-store advertising placements including endcaps, signage, and point-of-sale media within PetSmart retail locations

  • Email Marketing

    Sponsored placements within PetSmart customer email communications targeting opted-in pet owner subscribers

  • Closed-Loop Measurement

    Sales attribution reporting that connects ad exposure to actual purchase behavior using PetSmart transaction data

Key features

First-party pet owner shopper data targetingClosed-loop sales attribution and measurementOn-site sponsored product and display placementsOffsite programmatic audience extensionIn-store digital media inventoryCategory-exclusive pet audience segmentsIntegration with PetSmart loyalty program data (Treats rewards)

Use cases

Pet food brands promoting new product launches to targeted pet owner segmentsPet health and wellness brands driving trial among relevant pet species ownersAccessory and toy brands capturing high-intent shoppers during category browsingBrands running always-on sponsored product campaigns to defend shelf shareSeasonal campaign activation around key pet retail moments (holidays, back-to-school)Competitive conquesting by targeting shoppers browsing rival brand pages

Customer segments

Endemic pet food and treat brandsPet health and pharmaceutical brandsPet accessory and toy manufacturersPet care and grooming product brandsVeterinary and pet insurance brandsEmerging and challenger pet brands seeking targeted reach

Tech & specs

Technology stack

Retail media platform (likely powered by a third-party RMN technology partner)First-party data management and audience segmentationProgrammatic DSP integration for offsite mediaClean room technology for measurement and attributionPetSmart e-commerce and loyalty platform data integration

Security & compliance

CCPAGDPR

Deployment

Cloud

API

Limited

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