Microsoft Dynamics 365 Customer Insights
Redmond, Washington, United States · Founded 2019
10001+ employees · MSFT
Sourced & current · updated Oct 5, 2026Website
Microsoft Dynamics 365 Customer Insights is a Microsoft-built platform that brings together customer data into unified profiles, enabling businesses to personalize engagement, anticipate customer needs, and act on AI-driven insights and real-time analytics.
Where they sit
Stack tier: Ecosystem Services (A)
Customer Data PlatformMarketing TechnologyCustomer Engagement
A leading enterprise CDP backed by Microsoft's cloud and AI infrastructure, competing directly with Salesforce Data Cloud and Adobe Real-Time CDP
Ownership
Parent: Microsoft