Intercom
San Francisco, California, United States · Founded 2011
1001-5000 employees · $241M
Intercom is the customer service software platform, or helpdesk, made by Fin. The product kept the name when the company behind it renamed itself Fin on May 12, 2026.
Where they sit
Stack tier: Infrastructure & Data (B)
Marketing AutomationCustomer Engagement
A leading AI-first customer service platform, now operating under Salesforce ownership via parent company Fin AI, competing with Zendesk, Freshdesk, and Intercom-category incumbents.
Ownership
Parent: Fin AI