Chorus.ai

Leading conversation intelligence platform, now part of ZoomInfo's integrated revenue operations suite

Chorus.ai is a conversation intelligence platform that captures and analyzes sales calls, video conferences, and meetings using artificial intelligence and natural language processing. The platform automatically records, transcribes, and analyzes customer conversations across phone, web conferencing, and email to provide actionable insights for sales teams. Founded in 2015, Chorus.ai became a pioneer in the conversation intelligence category, helping revenue teams identify winning behaviors, coach more effectively, and improve deal outcomes through data-driven insights. In July 2021, Chorus.ai was acquired by ZoomInfo, a leading B2B data and intelligence platform, for approximately $575 million. Following the acquisition, Chorus.ai continues to operate as a distinct product within ZoomInfo's portfolio, maintaining its brand identity while benefiting from integration with ZoomInfo's extensive B2B database and go-to-market intelligence capabilities. The platform serves enterprise and mid-market companies across various industries, particularly those with inside sales teams and complex B2B sales cycles. Chorus.ai's technology analyzes conversation patterns, tracks key topics and competitors mentioned in calls, measures talk-to-listen ratios, and identifies successful sales behaviors that correlate with closed deals. The platform integrates with major CRM systems and video conferencing tools, automatically syncing conversation data and insights into existing sales workflows. As part of ZoomInfo, Chorus.ai continues to enhance its AI capabilities and expand its role in the modern revenue operations technology stack.