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Agilone was acquired by Acquia.
Brief
Agilone

Agilone

AgilOne unified customer data from disparate sources and applied predictive analytics to enable retailers to deliver personalized, data-driven marketing campaigns that increased customer lifetime value.

agilone.comSan Jose, California, United StatesFounded 2011

Last updated Jun 1, 2026 by the ATDb Editorial Team

Industry
Customer Data Platform / Marketing Analytics
Business Model
SaaS
Target Market
Mid-Market to Enterprise
Employee Count
51-200
Funding
$37M
Parent Company
Acquia
API Available
Yes
Market Position

Mid-tier CDP provider focused on retail and e-commerce verticals

Overview

AgilOne was a customer data platform (CDP) and predictive marketing analytics company that specialized in helping retail and e-commerce brands unify customer data from multiple sources to create comprehensive customer profiles and deliver personalized marketing experiences. The platform combined data integration, predictive analytics, and marketing automation capabilities to enable retailers to better understand customer behavior, predict future actions, and orchestrate targeted campaigns across multiple channels. In 2018, AgilOne was acquired by Accenture and integrated into Accenture Interactive (now Accenture Song) to enhance their customer experience and marketing capabilities. While the AgilOne brand and technology were absorbed into Accenture's broader service offerings, the acquisition strengthened Accenture's position in the customer data and personalization space, particularly for retail clients seeking to leverage data-driven marketing strategies.

Products & Features

Customer Data Platform

Unified customer data from multiple sources including POS, e-commerce, email, and CRM systems into single customer profiles

Predictive Analytics

Machine learning models that predicted customer behavior, churn risk, lifetime value, and next best actions

Campaign Orchestration

Multi-channel marketing automation and campaign management capabilities

Segmentation Engine

Advanced customer segmentation based on behavioral, transactional, and predictive attributes

Key Features
Unified customer profiles across channelsPredictive customer lifetime value modelingAutomated segmentation and targetingMulti-channel campaign orchestrationReal-time personalizationChurn prediction and preventionProduct recommendation engineMarketing attribution and analytics
Use Cases
Customer lifetime value optimizationChurn prediction and retention campaignsPersonalized product recommendationsCross-channel customer journey orchestrationWin-back and re-engagement campaignsCustomer segmentation and targetingLoyalty program optimizationOmnichannel marketing attribution
Customer Segments
Retail brandsE-commerce companiesOmnichannel retailersDirect-to-consumer brandsSpecialty retail

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