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Brief
Agilone was acquired by Acquia (Jan 2019)— see Acquia for current status. See the full lineage →
Agilone

Agilone

Customer Data PlatformProduct· part of Acquiaagilone.com

AgilOne unified customer data from disparate sources and applied predictive analytics to enable retailers to deliver personalized, data-driven marketing campaigns that increased customer lifetime value.

Last updated Jun 26, 2026 by the ATDb Editorial Team

Founded
2011
HQ
San Jose, California, United States
Parent
Connections
20

At a glance

Employees
51-200
Funding
$37M
9integrations9competitors1corporate family1acquisitions

About

Mid-tier CDP provider focused on retail and e-commerce verticals

AgilOne was a customer data platform (CDP) and predictive marketing analytics company that specialized in helping retail and e-commerce brands unify customer data from multiple sources to create comprehensive customer profiles and deliver personalized marketing experiences. The platform combined data integration, predictive analytics, and marketing automation capabilities to enable retailers to better understand customer behavior, predict future actions, and orchestrate targeted campaigns across multiple channels. In December 2019, AgilOne was acquired by Acquia — the open digital experience company best known for its Drupal-based content management platform — as Acquia's third acquisition of that year. The acquisition added AgilOne's CDP and machine learning capabilities to Acquia's digital experience platform, giving Acquia customers an integrated data and personalization layer alongside content management and marketing automation. AgilOne's technology became the data and AI backbone of Acquia's customer experience suite, particularly serving retail and e-commerce clients seeking to operationalize first-party data.

Business model

SaaS

Target market

Mid-Market to Enterprise

What they offer

  • Customer Data Platform

    Unified customer data from multiple sources including POS, e-commerce, email, and CRM systems into single customer profiles

  • Predictive Analytics

    Machine learning models that predicted customer behavior, churn risk, lifetime value, and next best actions

  • Campaign Orchestration

    Multi-channel marketing automation and campaign management capabilities

  • Segmentation Engine

    Advanced customer segmentation based on behavioral, transactional, and predictive attributes

Key features

Unified customer profiles across channelsPredictive customer lifetime value modelingAutomated segmentation and targetingMulti-channel campaign orchestrationReal-time personalizationChurn prediction and preventionProduct recommendation engineMarketing attribution and analytics

Use cases

Customer lifetime value optimizationChurn prediction and retention campaignsPersonalized product recommendationsCross-channel customer journey orchestrationWin-back and re-engagement campaignsCustomer segmentation and targetingLoyalty program optimizationOmnichannel marketing attribution

Customer segments

Retail brandsE-commerce companiesOmnichannel retailersDirect-to-consumer brandsSpecialty retail

Tech & specs

Technology stack

Machine LearningBig Data ProcessingCloud InfrastructureRESTful APIs

Security & compliance

SOC 2GDPRPCI DSS

Deployment

Cloud

API

Yes

Corporate history
  1. 2011 · Founded
  2. 2019Acquired by Acquia3 sources
    Still operating as part of Acquia
Connection details
See alternatives to Agilone See integrations with Agilone (9)

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