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Suzanna Chaplin

Operator

Suzanna Chaplin is the Founder & CEO of esbconnect, a UK-based email and data marketing agency specialising in connecting brands with highly targeted, opted-in consumer audiences. Under her leadership, esbconnect has established itself as a recognised player in the email marketing and data-driven advertising space, working with brands and agencies to deliver permission-based marketing solutions at scale. Chaplin founded esbconnect and has built the business around ethical data practices and audience engagement, positioning the agency within the broader performance and direct marketing ecosystem. Her work sits at the intersection of data, digital marketing and media, with a focus on delivering measurable results for clients through email as a channel.

Last updated Oct 11, 2026 by ATDb automated enrichment

Role
Founder & CEO
Company
esbconnect
Based
London, United Kingdom

AI-drafted from public sources1 source cited

Years in industry
15 years

Bio

Suzanna Chaplin is the Founder & CEO of esbconnect, a UK-based email and data marketing agency specialising in connecting brands with highly targeted, opted-in consumer audiences. Under her leadership, esbconnect has established itself as a recognised player in the email marketing and data-driven advertising space, working with brands and agencies to deliver permission-based marketing solutions at scale. Chaplin founded esbconnect and has built the business around ethical data practices and audience engagement, positioning the agency within the broader performance and direct marketing ecosystem. Her work sits at the intersection of data, digital marketing and media, with a focus on delivering measurable results for clients through email as a channel.

Expertise & education

Expertise

Email MarketingData-Driven MarketingPermission-Based MarketingAudience TargetingDirect MarketingDigital AdvertisingFirst-Party Data