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JL

Jay Lee

Operator

Jay Lee serves as Chief Marketing and Growth Officer at Five9, a cloud-based contact center software company that helps enterprises manage customer interactions across voice, video, chat, email, and social channels. In this role, he oversees the company's marketing strategy, demand generation, brand positioning, and growth initiatives as Five9 competes in the rapidly expanding cloud contact center market. Lee brings experience in B2B technology marketing to Five9, where the company serves enterprise customers seeking to modernize their customer experience operations. Five9 is a publicly traded company and a recognized player in the contact center as a service (CCaaS) space, competing with providers such as Genesys, NICE, and Talkdesk.

Last updated Oct 25, 2026 by ATDb automated enrichment

Role
Chief Marketing and Growth Officer
Company
Five9
Based
San Ramon, California, United States

AI-drafted from public sources1 source cited

Bio

Jay Lee serves as Chief Marketing and Growth Officer at Five9, a cloud-based contact center software company that helps enterprises manage customer interactions across voice, video, chat, email, and social channels. In this role, he oversees the company's marketing strategy, demand generation, brand positioning, and growth initiatives as Five9 competes in the rapidly expanding cloud contact center market. Lee brings experience in B2B technology marketing to Five9, where the company serves enterprise customers seeking to modernize their customer experience operations. Five9 is a publicly traded company and a recognized player in the contact center as a service (CCaaS) space, competing with providers such as Genesys, NICE, and Talkdesk.

Expertise & education

Expertise

B2B Technology MarketingSaaS Growth StrategyDemand GenerationCloud Contact CenterCustomer Experience TechnologyBrand StrategyEnterprise Marketing