Eric Johnson

Eric Johnson is the Chief Executive Officer of UserTesting, a platform that enables organizations to gather rapid customer feedback and human insights to inform product, marketing, and experience decisions. Under his leadership, UserTesting has expanded its enterprise customer base and grown its position as a key tool for marketing and UX teams seeking to validate creative and messaging strategies with real audiences. Johnson brought significant enterprise software and SaaS experience to the role. He has focused on scaling UserTesting's go-to-market operations and deepening its relevance to marketing and customer experience functions across industries. UserTesting went public on the NYSE in 2021 before being taken private following an acquisition by Thoma Bravo and STG in 2023. Prior to UserTesting, Johnson held senior leadership roles at enterprise technology companies, building a track record in scaling SaaS businesses. His work at UserTesting connects directly to marketing and advertising in that the platform is widely used by brand and agency teams to test creative, messaging, and campaign concepts before launch.

Last updated Oct 25, 2026 by ATDb automated enrichment