The CRM Evolution: Transforming Corporate Data to Win Visibility in AI Answer Engines
Articlemartechseries.com
BFJ Digital, a performance analytics and digital transformation agency, has released a technology briefing on the structural updates happening within core Customer Relationship Management (CRM) platforms. The analysis documents how major software ecosystems shift away from simple contact management to help businesses format internal data so it’s natively read, understood, and cited by conversational AI […]
Last updated Jun 24, 2026 by ATDb automated enrichment