Serval Launches Catalyst, an AI Agent That Automates Automation Building

Catalyst finds the repetitive work buried in a company’s ticket history and builds the automations to resolve it, because automating a task forever should be easier than doing it manually once. Serval, the AI-native enterprise service management platform, launched Catalyst, the AI agent that automates how automations are built. Catalyst builds and configures automations across […]

Last updated Aug 21, 2026 by ATDb automated enrichment