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Salesforce bets CRM experience can give its AI an edge

Salesforce bets CRM experience can give its AI an edge

Koa puts decades of Salesforce’s CRM knowledge into a reasoning model built to handle the operational work behind customer interactions. The post Salesforce bets CRM experience can give its AI an edge appeared first on MarTech.

Last updated Sep 15, 2026 by ATDb automated enrichment

Source
MarTech
Published
Sep 15, 2026
Topic
Salesforce
Mentions
2

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