Omilia Appoints Ted Jordan as Vice President, US Customer Support and Experience

Five9 veteran, who scaled global support operations to industry-leading NPS, joins Omilia to scale its self-learning CX platform’s proven results across its growing US enterprise customer base. Omilia, a global leader in Self-Learning Agentic CX, announced the appointment of Ted Jordan as Vice President of US Customer Support and Experience, to oversee support strategy, delivery, […]

Last updated Sep 1, 2026 by ATDb automated enrichment