Ofcom: Brits have mixed feelings about AI customer services
Articleadvanced-television.com
People and small businesses are using AI to navigate phone, broadband and pay TV markets, but have mixed views about it, according to a report by Ofcom. The findings are from a review by the media watchdog examining how artificial intelligence is shaping the future of customer experiences for people and businesses. AI systems have been […]
Last updated Sep 25, 2026 by ATDb automated enrichment