Genesys Enhances Agentic Virtual Agent Amid Growing Enterprise Adoption

Faster development, advanced AI reasoning, new voice innovations and deepened enterprise connectivity enable virtual agents to act across business systems and resolve more complex customer requests Genesys®, a global leader in agentic orchestration for customer experience (CX), announced advancements to Genesys Cloud™ Agentic Virtual Agent that will help organizations automate more complex customer interactions with […]

Last updated Sep 3, 2026 by ATDb automated enrichment