Etech and CallMiner Partner to Deliver End-to-End Conversation Intelligence and Professional Services at Scale

Partnership brings industry-leading AI and analytics capabilities to Etech customers, while expanding CallMiner’s professional services delivery capacity Etech Global Services, a leading enterprise contact center outsourcing provider, has selected CallMiner, the global leader in customer experience (CX) automation powered by deep conversation intelligence, as its primary partner for artificial intelligence (AI) and analytics. The agreement enables […]