Decagon Unveils Proactive Agents – The AI Concierge for Every Customer In The Agentic Commerce Era

Decagon, the leader in conversational AI agents for concierge customer experiences, introduced a new and proactive generation of its agentic technology that anticipates customer needs, remembers customer nuance, and initiates customer contact at the right time and for the right reason. “We have a core principle here at Decagon: invent what customers want.” – Alan Yiu, VP […]