Capacity Partners with Etech Global Services to Bring AI-Powered Post-Call Analytics and Professional Services to Enterprise Contact Centers
Articlemartechseries.com
Partnership brings Capacity’s post-call analytics to enterprise contact centers, with ETS Labs providing professional services to Capacity’s growing customer base Capacity, the agentic support automation platform, announced a collaboration with Etech Global Services, a leading enterprise contact center outsourcing provider, to deliver professional services to Capacity’s enterprise clients through ETS Labs. Under the agreement, ETS […]
Last updated Jun 22, 2026 by ATDb automated enrichment