CallMiner Enhances Real-Time Agent Performance and Customer Experience with New AI Capabilities
Articlemartechseries.com
New agentic AI guidance expands CallMiner RealTime, delivering on‑demand, context‑aware support to contact center agents during live customer interactions CallMiner, the global leader in customer experience (CX) automation powered by deep conversation intelligence, has enhanced its real-time product with new AI guidance capabilities that deliver on-demand agent support with human-in-the-loop oversight. Within CallMiner RealTime, the agentic […]
Last updated Jun 22, 2026 by ATDb automated enrichment