AI is Rewriting the Rules of Customer Loyalty

Based on a survey of 1,000 U.S. consumer aged 18-65 conducted with Pollfish in May of this year, the findings of Amperity’s recent report about customer loyalty in the age of AI, reveals just how much services such as ChatGPT, Claude, and Gemini are impacting the customer journey. These LLM’s are not just answering questions, […] AI is Rewriting the Rules of Customer Loyalty first appeared on Street Fight.

Last updated Jul 21, 2026 by ATDb automated enrichment