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AI adoption hits 90% as CX deployment paths diverge

AI adoption hits 90% as CX deployment paths diverge

AI adoption is nearly universal in CX, but organizations are divided on architecture, governance, and building customer trust while proving ROI. The post AI adoption hits 90% as CX deployment paths diverge appeared first on MarTech.

Last updated Jul 10, 2026 by ATDb automated enrichment

Source
MarTech
Published
Jul 10, 2026
Topic
MarTech
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