Intercom
San Francisco, California, United States · Founded 2011
1001-5000 employees · Not Publicly Traded
Intercom is a leading customer engagement platform founded in 2011 that revolutionizes how businesses communicate with their customers through conversational relationship management. The company provides a comprehensive suite of messaging-first products including live chat, chatbots, help desk solutions, and customer engagement tools that enable businesses to build meaningful relationships with customers at scale. Intercom's platform combines human and automated support to deliver personalize...
Where they sit
Stack tier: Infrastructure & Data (B)
Leading AI-first customer service platform competing with Zendesk and Freshdesk, known for pioneering conversational support and in-app messaging