Decibel

Decibel is a digital experience analytics platform that specializes in helping enterprises understand and optimize customer interactions across their digital properties. The company provides advanced behavioral analytics and session replay technology that enables businesses to identify friction points, understand user intent, and improve conversion rates through data-driven insights. By capturing and analyzing digital body language—including micro-gestures, mouse movements, and engagement signals—Decibel delivers actionable intelligence that goes beyond traditional web analytics. The platform serves enterprise clients across various industries including e-commerce, financial services, travel, and telecommunications, helping them transform their digital customer experience. Decibel's technology integrates seamlessly with existing marketing and analytics stacks, providing product managers, UX designers, and digital marketers with the tools needed to make informed decisions about website and application optimization. The company has established itself as a key player in the digital experience intelligence market, competing alongside other experience analytics and optimization platforms.