Delivers real-time, AI-powered personalization and product recommendations across all digital touchpoints to increase conversion rates and customer lifetime value for enterprise retailers and brands.
Last updated Feb 8, 2026
Enterprise-focused personalization platform provider serving major retailers and brands with omnichannel recommendation capabilities
Certona is an enterprise-level personalization and recommendation platform provider that specializes in delivering tailored digital experiences for e-commerce retailers and brands. The company's technology leverages advanced machine learning algorithms and real-time behavioral data to provide individualized product recommendations, content personalization, and predictive merchandising across multiple digital touchpoints including web, mobile, email, and in-store environments. Certona processes millions of customer interactions daily to deliver personalized experiences that drive conversion rates and customer engagement. Certona was acquired by Kibo Commerce (formerly Marketlive) in 2016, which itself became part of the larger enterprise commerce ecosystem. The platform is particularly known for its sophisticated recommendation engine that goes beyond basic collaborative filtering to incorporate real-time behavioral signals, contextual data, and business rules. Certona serves major retail and brand clients globally, positioning itself as a premium solution in the personalization technology space with a focus on enterprise-scale deployments and omnichannel commerce experiences.
Core platform delivering real-time personalized product recommendations and content across web, mobile, email, and in-store channels
Machine learning-driven merchandising that predicts customer preferences and optimizes product placement
Dynamic email content and product recommendations tailored to individual recipient behavior and preferences
Personalized search results based on individual user behavior and preferences